Outsourcing isn’t new, in fact, the first Philippine’s based BPO began in 1992. It was then that companies started to realize the benefits of outsourcing to the Philippines. Listed below are the top 10 benefits of outsourcing to the Philippines.
While the Philippines, should you visit, is a modern and thriving country, the cost of living is much lower than in the West. Because of this companies can often save as much as 60% on labor costs..
How is that possible?
Just that a company does not need to be concerned with floor space, payroll taxes, HR benefits and the costly purchase of infrastructure and connectivity. Add in the fact that the workers themselves charge less and it’s a win’/win for all concerned.
Filipinos are skilled and talented people, particularly those in the outsourcing industry. Whatever your company needs, from data processing to customer support, medical transcription to lead generation, it can easily be accomplished with a Filipino team
Deep Talent Pool
The Philippines understands the importance of the BPO industry and supports the sector 100%. Each year nearly 500,000 Filipinos graduate from university, many entering the outsourcing arena. Because of this, you can quickly assemble a talented team at a much lower cost than a similar group in the West.
To remain competitive in today’s environment, it is imperative to offer a great customer experience. One example is expanded customer service hours. With a Filipino team in place, you can comfortably accommodate increased hours or even 24/7 customer service if desired.
Since you are contracting with a Philippines based BPO, it is them, not you, that is responsible for their workers. This frees you from the worry and potential of law suits from in-house employees.
Taxes and Benefits
With an in-house team, you are responsible for payroll taxes, HR benefits, social security and possibly health insurance. None of that is required when hiring a BPO agency, all those elements are absorbed by the agency, while you pay a simple fee without worries about holidays, overtime or taxes.
Running a business is a time-intensive operation, and when you add in holidays, sick leave, late arriving workers, etc, it can add up to a lot of frustration. All of those hassles are handled by your AGENCY, assuming you choose the right one.
Innovation and Sales
For a company to grow, they must innovate, those are the times we live in. Outsourcing gives you freedom and provides the time needed to meet with clients, raise capital, enhance your product line and increase your bottom line.
Entrepreneurs are known to burn the midnight oil to get their ideas off the ground. Fine and good, but at some point, you need to be able to take a step back and see the big picture, enjoy family and friends, relist the company you’ve created. Outsourcing noncritical tasks are akin to giving you more hours each day, and time is what we all need more of.
Imagination and Creativity
The old expression, “two heads are better than one,” is still valid. Often a Filipino team can offer insights into the workflow, allowing you to alter your SOP (standard operating procedures) to be more productive.
The bottom line is simply this, outsourcing works. The very fact the Philippines has risen to dominate the AGENCY industry proves that point, Take the time to speak with our account manager and get a free quote and consultation on how outsourcing can help your company grow.
Some have called me a bit of Daredevil, but not really, I simply like to stay active and enjoy the people, places, and circumstances I come in contact with every day.Hope you like our site, if you do, please share.Rahn
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